Every effort is made to insure that your questions are answered prior to your purchase; however, Designs in Miniature understands that sometimes something must be returned for credit.

Our return policy requires that you contact us at designsinminiature@comcast.net within 3 business days of receipt of the item(s) to request a Return Authorization Number and the return shipping address.

The RA number must be clearly marked on the package so that our receiving department can correctly process the credit to you.  Credit will be issued to you upon receipt of the merchandise in good order. Return shipping is at your expense.

Otherwise, ALL sales are final within 7 days after receipt of the merchandise.

Because every effort is made to ship your order in a timely manner, usually within 48hrs, order cancellations must be received in writing at:

designsinminiature@comcast.net

within 24 hours of placing your order so as to avoid shipping.  If cancellation is received after merchandise has shipped, you will have to return the merchandise at your own expense and credit will be issued minus a 20% restocking fee.